Privacy Policy

1. Who we are

Utah Custom Pool Builders is the custom swimming pool construction service of Utah Custom Pool Builders, a Utah outdoor construction company serving Utah County and the southern portion of Salt Lake County. In this policy, "we", "us", and "our" refer to Utah Custom Pool Builders.

2. Information we collect

We collect the information you choose to give us, which typically includes:

• Your name, email address, and phone number
• The city and details of the property where you are considering a pool
• Your project scope, desired features, timeline, and budget range
• Any other details you include in a message to us

We also collect limited technical information automatically, such as the page a form was submitted from, and standard analytics data about how visitors use this website.

3. How we use your information

We use the information you provide to:

• Respond to your consultation request and answer your questions
• Evaluate whether your project is a fit for our service area and scope
• Schedule and prepare for a site visit
• Prepare designs, estimates, and project documentation
• Communicate with you about an active or prospective project
• Improve this website and the information we publish on it

4. How we share information

We do not sell your personal information. We may share information in limited circumstances:

• With service providers who help us operate, such as our form and email delivery provider
• With subcontractors, engineers, or suppliers when necessary to design, price, or build your project
• With professional advisors such as accountants or legal counsel
• With authorities where required by law

5. Contact form submissions

Forms on this website are processed by a third-party lead capture service that filters spam, strips potentially harmful content, and delivers the submission to us by email. The form includes a hidden anti-spam field and rate limiting. Do not send sensitive personal or financial information through the form.

6. Cookies and analytics

This website may use cookies and similar technologies to understand how visitors use our pages so we can improve them. You can configure your browser to refuse cookies or to alert you when one is set. Some parts of the site may not function normally if cookies are disabled.

7. Data retention

We keep consultation requests and project correspondence for as long as needed to respond to you, to carry out a project, and to meet our legal, tax, and record-keeping obligations. After that, we delete or archive the information.

8. Your rights

You may ask us to:

• Tell you what personal information we hold about you
• Correct information that is inaccurate or out of date
• Delete information we no longer need to keep
• Stop sending you non-essential communications

To make a request, contact us using the form on our contact page. We will respond within a reasonable period.

9. Data security

We take reasonable measures to protect the information you send us against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Children's privacy

This website is intended for homeowners and property owners. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. The revised version takes effect when it is posted to this page, and the "last updated" date above will change accordingly.

12. Contact us

If you have a question about this privacy policy or how we handle your information, please reach us through our contact page. We serve Utah County & southern Salt Lake County and are based in Lehi, Utah.